Ask what your family
needs to know.
Find practical answers about rites, dates, participation, travel, payments and what happens after you contact us.
General
What is Pitrupaksha?
Pitrupaksha, also called Mahalaya Paksha, is a period in the Hindu lunar calendar associated with remembering ancestors. It falls during Krishna Paksha of Bhadrapada, typically between September and October. The website’s 2026 guide lists 26 September to 10 October; confirm locally because lunar dates can vary by calendar and location.
Link to this answerWho should perform these rites?
That can depend on the rite, family tradition and local practice. Tell us who is available in the family and any guidance you have already received; we can help you ask a qualified pandit what applies.
Link to this answerDo I have to be present in India?
Not always. Tell us where you are and how you hope to take part. Live calls, photographs or recordings depend on the rite, place and date, so ask what is possible before making plans.
Link to this answerEnquiry & planning
How far in advance should I enquire?
For the Pitrupaksha fortnight, contact us as early as you can so we have time to check the date, place and an appropriate pandit. You can also ask about rites at other times of year.
Link to this answerCan I change a proposed date?
You can update your preferences while the request is still an enquiry. If you later agree to an arrangement directly, its written rescheduling and cancellation terms will apply; ask the coordinator to explain them before you decide.
Link to this answerWhat information should I prepare?
The coordinator may ask about the rite you are considering, preferred sacred site and date, participants, language or accessibility needs, and ancestor details you choose to share. Only provide information you are authorised and comfortable to share.
Link to this answerRite arrangements
How long does a rite take?
Duration varies by rite, family requirements, local practice and site conditions. The coordinator will ask the proposed practitioner to confirm an expected range before any arrangement is finalised.
Link to this answerCan I request a preferred language?
Yes. Add the language your family understands best. We will check whether an appropriate pandit is available in that language for the place and date.
Link to this answerAre live calls or recordings available?
Tell the coordinator what would help your family participate. Live-call, photography and recording arrangements vary by rite and site and are not included unless they are confirmed directly.
Link to this answerPayment & documents
Can I pay on this website?
No. The website does not accept card, UPI, bank-transfer or other payment details. Sending the form only asks our team to contact you.
Link to this answerHow will later costs and terms be explained?
If an offline arrangement is proposed, its amount, inclusions, payment recipient, cancellation conditions and refund terms should be supplied and agreed directly in writing before payment.
Link to this answerWill documentation be available?
Ask the coordinator what payment record or other documentation would apply to a proposed offline arrangement. Nothing is promised by the enquiry form itself.
Link to this answerAfter an arrangement
What follow-up may be available?
Any recording, photographs, documents, shipping or follow-up support must be discussed and confirmed as part of the direct arrangement. The website does not include them automatically.
Link to this answerWhat if plans change?
Tell the coordinator as soon as possible. While the request is still an enquiry, preferences can be updated. After a direct arrangement, the written terms agreed for that arrangement apply.
Link to this answerCan I enquire about an annual remembrance?
Yes. Tell us the tithi or calendar date if you know it. The website does not create a recurring booking; each year’s arrangement is discussed separately.
Link to this answerCould not find your question?
Send it to us on WhatsApp or email. A coordinator will reply; nothing is booked or paid for on this website.